Subject: Strengths-based approach

After completing compulsory school and an apprenticeship in the metal industry, I studied "social work/social management" at the Vienna University of Applied Sciences on the second educational path. I was able to gain my first practical experience in helping the homeless during my studies in the context of "assisted living" in an internship. After completing my studies in 2011, I stayed in the field of helping the homeless and worked in the areas of "consulting" and "street work" for a little over two years, where I gained my first experience. After a one-year stay abroad, I then switched to the area of "partially assisted living/outpatient assisted living" in the same field of work, in which I have been working since 2014. I completed the Housing First Europe Hub's TTT - Train The Trainer - training in 2022.

Magdalena is a therapist, psychologist, sexual educator, and mediator. She worked as a frontline support worker and then as head of the Housing First implementation team in Warsaw. She both provided support on a daily basis and in crisis situations for tenants with ACT approach and organised coordination of the stakeholders. As a psychotraumatologist she also provides support in a field of sexual education and leadership in family based on Jesper Juul’s values. Her core is nonviolent communication, personal responsibility, and respect for the integrity of the individual.

Leah has over 30 years of experience in the homelessness and housing sector ranging from frontline outreach to managing services and coordinating interagency collaboration projects. She also spent 10 years working as a consultant undertaking evaluations, service model designs and action research. She was one of the first Australian participants to the Housing First Train-the-Trainer and co-authored the Housing First Principles for Australia which were endorsed by Homelessness Australia in 2020. From this, she helped design and deliver the Housing First train the trainer course for Australia and continues to deliver Housing First training both in person and online. Leah’s superpower is delivering online training that is interactive and highly participatory.

Dieuwertje is currently advisor on policy for social care and homelessness for the municipality of Groningen. Before she was social worker and then a Housing First team manager for 5 years. She first learned about Housing First in 2013 and was drawn to the concept of giving the most difficult and high care need clients a change at housing directly from the streets. The transition from a ‘surviving-mode’ to feeling safe and secure in their new home, I found was a big challenge for most of my clients and something I found very rewarding to be a part of. Now, she’s also providing training for Housing First teams and give Housing First support worker the tools they need to understand and provide high fidelity support for their clients.

Raphael is a psychiatrist with a degree in public health from NOVA university. After 10 years in Un chez soi d'abord (French Housing First), he's worked in working first and develops training in recovery oriented practice. His year as an assistant visiting professor at Yale University as part of the Program For Recovery and Community Health (PRCH) was an opportunity to visit several Housing First programmes in the US. He's currently the national coordinator for Un chez soi d'abord France at the DIHAL.

I'm Josep and I have 10 years of experience working in the social sector as a Social Educator. I started working with people with disabilities, with children in care and since 2016 I'm working with this new paradigm HF in Lleida. I believe in this new paradigm and I also think that it is possible to adapt it to the needs of each city. We can do it!

I am an accomplished leader, who is a member of the Chartered Institute of Managers and educated to post graduate level. I am passionate about system change within homelessness and housing systems and have the drive to be able to influence change in these areas of delivery. I have a proven track record in mobilising, operationalising and overseeing quality and best practice within homelessness and housing provision, both operationally and strategically.

Peter started to work in youth and young adult care in the nineties, being focused on youth at risk of becoming homeless or young adults being homeless. At the time some of his older colleagues advised him to lower his expectations as to what could be achieved. He continued working, and 10 years later, caught himself being that older colleague telling the younger ones to 'not put their hopes up too high'. After he discovered the Housing First approach, he learnt that his initial hopes of achieving positive outcomes for homeless youth could be realised, and became a Housing First trainer.

Rémi has 20 years of experience working in the social sector, with experience in a wide range of social and homeless services, including:

• Social Worker since 2000
• Social Housing 2000
• First Line social services 2002-2005
• Family Planning 2005-2016
• Therapeutical community 2013-2018
• Social school teacher 2016-2018
• Health services for drug addictions 2018- now
• Housing First worker 2018-now
• Housing First Trainer: 2019- now

Pilvi started working on the homelessness field in Scotland in 2005 as an assertive outreach worker. After returning to Finland, Pilvi went to work with Helsinki Deaconess Institute in one of their newly opened Housing First units, providing supported living for long-term homeless people. She then had the opportunity to be part of establishing a new Housing First community-based supported housing unit for long- term homeless people. There she ensures that workers were familiar with Housing First principles and that the support work they did was in line with the Housing First principles. Pilvi is currently working as a project coordinator for the NEA project, aiming to stop women’s homelessness with a women-specific methods, and with eight multidisciplinary sub-projects.