Subject: Change Management

For 25 years I have been working as a trainer and consultant in the non-profit sector. Since 2018 I have been working for fio.PSD as coordinator of HF - the Italian Housing First community. In addition to designing and leading training courses, I have initiated communities of practice, coaching pathways and promoted HF as a compass for systemic change in homelessness services. I participated in the first Train the Trainer Housing First (2018), and since then I have curated the training of coordinators and programme workers across Italy. I see community work and the logic of proximity as central to the development of HF.

I completed my TTT in cohort 4 whilst working as manager of a Housing First team in Newcastle. We set this team up from scratch which included a lot of training and influencing. Learning and reflection is an important part of our model and I deliver a lot of informal training. Before working in Housing First I worked in a youth participation project which also influenced my training style.

I work on the streets of Rotterdam for almost 20 years, as social worker and in management positions. I am team leader of a multidisciplinary team of workers in Rotterdam. I am a Housing First trainer since 2022. I design and deliver training for landlords, municipalities and NGO's.

I am an experienced facilitator, trainer and public speaker and have overseen national work on scaling up Trauma Informed Care and Housing First since 2015. I have a decade experience of practice development work in the homelessness sector and hold a qualification in organisational/systems dynamics.

Anke Jansen is Co-founder of Housing First Nederland and has a carrier in consultancy, healthcare and human rights. The last 15 years, she started several Housing First projects and developed herself as an expert in ending homelessness on both national and local level with the principles of Housing First. She loves to make impact to create a human world for all.

Alena works to end homelessness in Eastern Slovakia by promoting affordable rental housing and integrated social, health, and employment services. She initiated the Housing First Programme for Families in Košice in 2020, now expanding to Prešov. As a strategic leader at the DEDO Foundation, she advocates for systemic change, shifting from managing to ending homelessness. Alena has trained professionals, policymakers, and service providers on evidence-based approaches to homelessness. With a background in law and social work, she holds a Master of Public Administration from Harvard Kennedy School. Her goal is to ensure that housing is recognised as a human right in Slovakia.

I am a researcher, consultant and learning facilitator in housing and environmental fields. I was the researcher-evaluator of the Housing First pilot project in Latvia and have led several multi-stakeholder design workshops on Housing First and social worker trainings. In the Hub, I was part of the TTT Cohort 5. While primarily a researcher, I have a rich experience in leading formal and informal, face-to-face and online workshops and trainings spanning from policy to skills development. I draw my content and methods from rigorous policy and academic literature analysis, critical pedagogy, embodied learning, and design anthropology.

For the last thirty years or so, Nicolas has been working more specifically on issues of local social development and housing policies. His research focuses on the emergence of fundamental rights in social work practices. He has spent a large part of his career in the field of social policy on accommodation and housing. Today, he is involved in rolling out the Housing First model in France and piloting the Metropole of Lyon's Housing First policy.

I am a sociologist and have worked with social work and homelessness for almost 20 years in various sectors. Now I work as a development manager at Stockholm City Mission. I went to cohort 4 and since then have trained in housing first for Sweden's city missions, mainly for municipalities in the start-up phase but also in other forms. Housing first because it works!

Marlene is a project manager and team leader at neunerhaus Housing First in Vienna and a lecturer for Housing First at the Vienna University of Applied Sciences. Marlene previously worked as a social worker with young refugees and in the education sector.