Subject: Peer work

Marlene is a project manager and team leader at neunerhaus Housing First in Vienna and a lecturer for Housing First at the Vienna University of Applied Sciences. Marlene previously worked as a social worker with young refugees and in the education sector.

Dagmara is a psychologist and has been working with people with mental illness for more than 10 years at low thresholds, with a focus on recovery and empowerment. In 2019, she started offering psychological support to homeless people at Berlin Zoo Station and subsequently at Housing First Berlin. Her focus is on the link to the health care system and the implementation of trauma-sensitive work in a multi-professional team. As a Housing First trainer, Dagmara shares her expertise on recovery and trauma.

After completing compulsory school and an apprenticeship in the metal industry, I studied "social work/social management" at the Vienna University of Applied Sciences on the second educational path. I was able to gain my first practical experience in helping the homeless during my studies in the context of "assisted living" in an internship. After completing my studies in 2011, I stayed in the field of helping the homeless and worked in the areas of "consulting" and "street work" for a little over two years, where I gained my first experience. After a one-year stay abroad, I then switched to the area of "partially assisted living/outpatient assisted living" in the same field of work, in which I have been working since 2014. I completed the Housing First Europe Hub's TTT - Train The Trainer - training in 2022.

Raphael is a psychiatrist with a degree in public health from NOVA university. After 10 years in Un chez soi d'abord (French Housing First), he works in working first and develops training in recovery oriented practice. His year as an assistant visiting professor at Yale University as part of the Program For Recovery and Community Health (PRCH) was an opportunity to visit several Housing First programmes in the US.

Muriel is a Psychologist with 10 years of experience in Harm Reduction. She has been a Housing First Manager since 2013 - including ACT + ICM team management - and has rehoused more than 50 clients to date. As a Housing First trainer, Muriel shares her expertise in Harm Reduction, Recovery, Peer work, Crises management, and Violence.