Dagmara is a psychologist and has been working with people with mental illness for more than 10 years at low thresholds, with a focus on recovery and empowerment. In 2019, she started offering psychological support to homeless people at Berlin Zoo Station and subsequently at Housing First Berlin. Her focus is on the link to the health care system and the implementation of trauma-sensitive work in a multi-professional team. As a Housing First trainer, Dagmara shares her expertise on recovery and trauma.
I am currently a Team Leader of a London-Wide Housing First Service (Crisis UK). I have over 10 years experience working in the homelessness sector, predominately in Housing First Services. I'm a keen advocate for systems change and sharing learning and best practice.
Margherita has been working for 10 years in services aimed at homeless people within third sector organizations. She has always been passionate about the issue of the right to housing and for this reason she has coordinated and worked in the Housing First program managed by the Piazza Grande Social Cooperative. In the Cooperative she has covered various roles of coordination of socio-educational projects and is currently vice president. Margherita collaborates with Fio.PSD in the context of sector specific operators training, the training focusing especially on Housing First projects, social and health integration, and community work.
After completing compulsory school and an apprenticeship in the metal industry, I studied "social work/social management" at the Vienna University of Applied Sciences on the second educational path. I was able to gain my first practical experience in helping the homeless during my studies in the context of "assisted living" in an internship. After completing my studies in 2011, I stayed in the field of helping the homeless and worked in the areas of "consulting" and "street work" for a little over two years, where I gained my first experience. After a one-year stay abroad, I then switched to the area of "partially assisted living/outpatient assisted living" in the same field of work, in which I have been working since 2014. I completed the Housing First Europe Hub's TTT - Train The Trainer - training in 2022.
Magdalena is a therapist, psychologist, sexual educator, and mediator. She worked as a frontline support worker and then as head of the Housing First implementation team in Warsaw. She both provided support on a daily basis and in crisis situations for tenants with ACT approach and organised coordination of the stakeholders. As a psychotraumatologist she also provides support in a field of sexual education and leadership in family based on Jesper Juul’s values. Her core is nonviolent communication, personal responsibility, and respect for the integrity of the individual.
Dieuwertje is currently advisor on policy for social care and homelessness for the municipality of Groningen. Before she was social worker and then a Housing First team manager for 5 years. She first learned about Housing First in 2013 and was drawn to the concept of giving the most difficult and high care need clients a change at housing directly from the streets. The transition from a ‘surviving-mode’ to feeling safe and secure in their new home, I found was a big challenge for most of my clients and something I found very rewarding to be a part of. Now, she’s also providing training for Housing First teams and give Housing First support worker the tools they need to understand and provide high fidelity support for their clients.
I'm Josep and I have 10 years of experience working in the social sector as a Social Educator. I started working with people with disabilities, with children in care and since 2016 I'm working with this new paradigm HF in Lleida. I believe in this new paradigm and I also think that it is possible to adapt it to the needs of each city. We can do it!
Peter-Jan started working in day shelter for homeless people during his studies, combined with working in the crisis shelter and night shelter in the city of Ghent. In 2012, he started his job as a Housing First support worker for the public welfare of Ghent, this project was part of the Belgian Housing First project, funded by the Belgian government. I was then asked by SAM VZW to assist in the Flemish housing first training to provide insights from his daily practice. His interest on Housing First still growing he took part of the Hub’s Train-the-Trainer, followed by the Outreach! Course organized by SAM Vzw Belgium. He still works as a Housing first support worker for the city of Ghent, and provide the Housing First and Outreach! courses for he Flemish region and as a freelance commissioned by SAM vzw Belgium.
Juha has been working for 10 years in the field of homelessness. He started as a frontline support worker in 2010 for the Finnish Youth housing association services (NALPA) before becoming Housing First service manager and then CEO of NALPA. He joined Y-Säätiö in 2018 as coordinator for the National Housing First Development Network and became the Lead Coordinator in 2020 and is currently head of international affairs at Y-Säätiö. As part of his role at the Network, Juha organises training courses at national level, and is working on developing the Housing First model together with dozens of NGO’s and cities.
Muriel is a Psychologist with 10 years of experience in Harm Reduction. She has been a Housing First Manager since 2013 - including ACT + ICM team management - and has rehoused more than 50 clients to date. As a Housing First trainer, Muriel shares her expertise in Harm Reduction, Recovery, Peer work, Crises management, and Violence.