Croatia

In Croatia, homelessness and severe housing exclusion remain under-documented and insufficiently addressed at the national level. Unlike many EU countries, Croatia has no National Homelessness Strategy, and a comprehensive National Housing Policy Plan is only now being developed, with housing legislation undergoing its first significant reforms in decades. This creates a policy environment where systemic housing solutions are still emerging.

Housing First entered the Croatian context gradually. For many years, support for people experiencing homelessness relied mainly on shelters and temporary accommodation, with limited pathways to permanent housing. The first structured Housing First programme was launched in 2022 by Udruga AjA/ NGO ‘What about me’ in the city of Pula, marking the beginning of a housing-led approach in the country. The programme was established in partnership with local and national public authorities and remains the only active Housing First programme in Croatia.

In the absence of national HF guidelines, early development has been driven almost entirely by civil society. Udruga AjA has played a central role in promoting Housing First principles, offering training and collaborating with European organisations. The programme integrates multidisciplinary outreach, scattered-site housing, harm reduction, and recovery-oriented practices, demonstrating how HF can function even without systemic policy support.

Recent years have brought important shifts. Croatia has increased its engagement in EU social inclusion initiatives, local governments are recognising the limitations of shelter-based responses, and the ongoing reform of housing legislation opens new opportunities for long-term solutions. Although Housing First is not yet embedded in national policy, awareness and interest are steadily growing, supported by international cooperation and early positive practice in Pula.

Croatia is now entering a formative phase in which the development of national housing policy, combined with evidence from the first HF programme, could shape the future scaling of Housing First. Continued advocacy aims to integrate HF into upcoming national plans, expand local capacity, and establish stable funding mechanisms. These developments mark an important step toward positioning Housing First as part of Croatia’s long-term response to homelessness.

Country Spotlight

Our Partners in Croatia

Our Trainers in Croatia

Helena Babíc

Udruga AjA/NGO What about me

Helena is the co-founder and President of Udruga AjA / NGO What About Me, which runs Croatia’s first Housing First programme. She has extensive experience in homelessness services, having managed a homeless shelter since 2012 and led the development of comprehensive support for people experiencing homelessness. After completing the Housing First Train-the-Trainer programme in 2022, Helena has designed and delivered trainings for partners of the Croatian and Slovenian Homeless Networks and other key stakeholders. Her work focuses on capacity building, advocacy, and system change, with a strong commitment to advancing Housing First across Central and Eastern Europe and contributing to the reduction of homelessness globally.

udrugaaja@gmail.com

Country: Croatia

Languages: BosnianCroatianEnglishMontenegrinSerbianSlovenian

Jana Milin Herceg

Udruga AjA/NGO What about me

Jana is the co-founder and Vice President of Udruga AjA / NGO What About Me, which runs the first Housing First programme in Croatia. She has many years of professional experience working at the Homeless Shelter Pula, where she provided direct support services to people experiencing homelessness. Jana completed the Housing First: Train-the-Trainer programme in 2022 and has since been working as the coordinator of the Housing First Pula programme, contributing to the implementation and development of Housing First practice through a strong focus on user-centred support and long-term housing stability.

udrugaaja@gmail.com

Country: Croatia

Languages: BosnianCroatianEnglishMontenegrinSerbian